Last Updated: January 2025
Auto Transport Professionals (“ATP”, “us”, “we”, or “our”) operates the https://autotransportprofessionals.com website (the “Service”).
This Privacy Policy explains how we collect, use, and disclose your Personal Information when you use our Service, including submitting information via lead forms or opting into SMS communications. By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as in our Terms and Conditions, accessible at https://autotransportprofessionals.com/terms-and-conditions/.
1. Information We Collect
a. Personal Information
While using our Service, we may ask you to provide personally identifiable information (“Personal Information”), including but not limited to:
- Full Name
- Email Address
- Telephone Number
- Physical Address
- Vehicle Information (e.g., year, make, model)
b. Log Data
When you visit our Service, we collect information that your browser sends to us (“Log Data”). This data may include:
- Your computer’s Internet Protocol (“IP”) address
- Browser type and version
- Pages visited on our Service
- Date, time, and duration of your visit
- Other usage statistics
2. Use of Information
We use the information collected for the following purposes:
- To provide and improve our Service.
- To generate and deliver accurate quotes based on the information submitted via lead forms.
- To contact you via email, phone, or text for service-related communications.
- To analyze and improve website performance and user experience.
- To comply with applicable laws and regulations.
3. Cookies
We use cookies to:
- Enhance website functionality and improve user experience.
- Track usage patterns to better understand how visitors interact with our Service.
You can disable cookies through your browser settings. However, some features of the Service may not function properly without cookies.
4. Third-Party Service Providers
We may share your Personal Information with third-party service providers for the following purposes:
- To facilitate vehicle transport services, including providing your information to motor carriers for scheduling and delivery purposes.
- To analyze Service performance and user behavior.
- To assist with customer communication, including follow-ups and support.
- To facilitate SMS communications in compliance with The Campaign Registry (TCR).
These third parties are contractually obligated to protect your information and may not use it for any purpose other than performing tasks on our behalf.
5. Data Security
We use commercially acceptable means to protect your Personal Information. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
6. Sharing and Disclosure
We will only share your Personal Information under the following circumstances:
- With third-party motor carriers or partners for the purpose of fulfilling your transport request.
- With SMS providers registered with The Campaign Registry (TCR) to ensure compliance with telecommunications regulations.
- When required by law, subpoena, or other legal processes.
- With your consent or as necessary to provide the Service.
7. Children’s Privacy
Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect Personal Information from anyone under 18. If you believe a child has provided us with their Personal Information, please contact us immediately at in**@au************************.com, and we will delete such information.
8. Links to Third-Party Websites
Our Service may contain links to external websites not operated by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the Privacy Policy of every website you visit.
9. Marketing Communications and SMS Terms
- By submitting your information via lead forms or opting into SMS communications, you consent to receive marketing emails, text messages, and phone calls from ATP. These messages may include service updates, promotional offers, order confirmations, and reminders.
- SMS Compliance and TCR:
- All SMS campaigns conducted by ATP comply with The Campaign Registry (TCR) guidelines.
- Data provided for SMS communications, such as phone numbers, is securely stored and used solely for the purposes described in this Privacy Policy.
- Message frequency may vary depending on the services you use and your interactions with ATP.
- Standard message and data rates may apply.
- Opt-Out Instructions:
- To opt out of SMS communications at any time, reply STOP to any SMS message you receive from ATP.
- For assistance, reply HELP or contact us directly at in**@au************************.com or 888-222-2065.
10. Compliance with Laws
We may disclose your Personal Information as required by law or to comply with legal processes, such as subpoenas or court orders.
11. User Rights and Data Retention
You have the following rights regarding your Personal Information:
- Access: Request a copy of the information we hold about you.
- Rectification: Request correction of incomplete or inaccurate data.
- Erasure: Request deletion of your data, subject to legal obligations.
- Restriction: Request limitation on the use of your data under certain circumstances.
To exercise these rights, contact us at in**@au************************.com.
We retain your Personal Information only as long as necessary to provide the Service or as required by law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.
13. Contact Us
If you have any questions about this Privacy Policy or the handling of your Personal Information, please contact us at:
- Email: in**@au************************.com
- Phone: 888-222-2065
