Yes, we can guarantee a specific pickup and/or delivery date. This guarantee will require additional fees to ensure the required dates are met. The majority of our transports are picked up and delivered in the window of time that our customers are willing to accept. However, keep in mind that picking up the vehicle does not necessarily mean it will be starting its journey that same day.

You may either pay a deposit before pickup by major credit card (3-4% processing fee depending on card type) and pay the remaining balance Cash On Delivery (COD) to the driver upon delivery or pay the full amount prior to delivery. Keep in mind if you are planning to pay COD, it must be done by cash, money order, or cashier’s check.

Yes, we offer convenient door-to-door pickup and delivery services. If you live in a gated community or an area that's challenging for our large carriers to access, we’ll get as close to your door as safely and legally possible. Please note that our trucks are typically 80 feet long and about 14 feet tall, which may limit access in certain locations.

Yes, you can pack personal items in the vehicle, but with certain limitations:

1. 100 Pounds Included:

The first 100 pounds of personal items are included in the cost of your vehicle shipment.

2. Additional Weight:

Any additional weight beyond 100 pounds must be declared before pickup and will result in extra charges.

3. Below Window Level:

All personal items must be packed below window level to ensure safety and avoid potential damage during transport.

4. No Responsibility for Personal Items: 

The shipping company is not responsible for any items left inside the vehicle, so pack at your own risk.

Remove all personal belongings:

Only the registration and insurance documents should remain in the glove box.

Remove Toll Transponders:
Take out any toll transponders or electronic devices to avoid accidental charges.

Keep the Gas Tank Low:
Ensure your gas tank is around a quarter full or less to reduce the car’s weight.

Inspect for Pre-existing Damage:
Take clear photos of any existing scratches, dents, or mechanical issues as a reference.

Check Tire Pressure:
Make sure the tires are properly inflated to ensure safe loading and unloading.

Check for Leaks:
Inspect for any fluid leaks and fix them before shipment.

Secure or Remove Loose Parts:
Remove or secure items like antennas, bike racks, or spoilers to prevent damage.
Communicate Special Instructions:

Provide the Keys:
Hand the car keys to the driver during pickup.

Let the transport company know if your car has any special quirks or requires specific handling.