The time it takes to transport your vehicle varies based on several factors including total miles traveled. It can range from 1-2 days for short-haul transport and up to 7-10 days for cross-country transports. Once a truck carrier has been assigned we will provide the actual pickup day and time along with an estimated delivery date. As we get closer to the day of delivery we will communicate the actual drop time window.
Yes, we can guarantee a specific pickup and/or delivery date. This guarantee will require additional fees to ensure the required dates are met. The majority of our transports are picked up and delivered in the window of time that our customers are willing to accept. However, keep in mind that picking up the vehicle does not necessarily mean it will be starting its journey that same day.
You may either pay a deposit before pickup by major credit card (3-4% processing fee depending on card type) and pay the remaining balance Cash On Delivery (COD) to the driver upon delivery or pay the full amount prior to delivery. Keep in mind if you are planning to pay COD, it must be done by cash, money order, or cashier’s check.
It’s always important to plan ahead. Although, we can accommodate last minute requests, we recommend contacting us 2-4 weeks prior to your first available ship date. When planning, always factor in a 3-4-day window for pickup. Should you have any questions, our agents are happy to answer them.
Yes. We make it easy for our customers by offering door-to-door pickup and delivery services. In the event you live in a gated community or in a rural area that is difficult for our carriers to maneuver, we will get as close to your door as safely and legally possible.
Open transport is the most common vehicle shipping method. Vehicles on open trailers are exposed to outside elements such as rain, sun, dust, etc. It is a safe and secure way of transporting your vehicle, most new cars are delivered to dealers on open trailers.
Enclosed transport is often used for exotic and collector vehicles. The vehicle is not exposed to the elements and flying objects that come off the road. This prevents possible rock chips and dirt from reaching the vehicle. The cost for an enclosed transport is significantly higher than an open transport.
How Do I Prepare My Car Prior To Shipment?
There are only a few things that need to be done prior to your car’s pickup. However, it is very important that you complete them properly:
The first 100 pounds is included in the cost of your vehicle shipment. Any additional weight must be declared prior to pick up and will need to be added to the price. All personal items are required to be below window level. Please be aware we are not responsible for items inside the vehicle.
Your agent, driver or dispatcher will reach out the day prior to delivery to confirm the time frame and location. They will also advise you to meet at a designated location if your vehicle cannot be delivered directly to your home due to local weight restrictions, low-hanging branches, narrow streets, or difficulty navigating your neighborhood.
It is imperative that you or a designated friend/coworker/family member is present upon the vehicle’s arrival. If you are unavailable or cannot be reached at the time of your vehicle’s delivery, it may be dropped off at a terminal, which will result in additional fees.
It is imperative that you or a designated friend/coworker/family member must be present upon the vehicle’s arrival. If you are unavailable or cannot be reached at the time of your vehicle’s delivery, it may be dropped off at a terminal, which comes with a drop fee, plus any additional storage fees that must be paid prior to receiving your vehicle.
Your vehicle is fully insured during its transport. It’s important to inspect your vehicle and make note of any damage prior to pick up and upon delivery. We highly recommend taking pictures on both ends of the transport.
Cancellation is free up to 3 days prior to your first available ship date after that our cancellation fee is $175.00.