MON – FRI: 9AM – 5PM | SAT: 9AM – 12PM | SUN: CLOSED

Terms & Conditions

Last updated: October 6 2024

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://autotransportprofessionals.com website (the “Service”) operated by Auto Transport Professionals (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Auto Transport Professionals Terms & Conditions

  1. Definitions:

Auto Transport Professionals (herein referred to as “ATP”) operates as a broker under the regulations of the Federal Motor Carrier Safety Administration (FMCSA). In this capacity, ATP arranges for the transportation of vehicles by third-party motor carriers for compensation. ATP does not engage in the physical transport of vehicles and assumes no responsibility for the vehicles. The motor carrier assigned for transport is solely responsible for the safe pick-up, transportation, and delivery of the vehicle, and is liable for any damages incurred during transport.

Customer (herein referred to as “Customer”) is defined as any individual, entity, or party who engages ATP’s services, whether through the execution of this agreement or by contracting with ATP through any other form of communication, including but not limited to telephone, text, or email.

  1. Damage & Liability:

In the event of damage caused by the motor carrier, the Customer remains responsible for the full transport fee, irrespective of the status of any pending damage claims. All damage claims must be submitted immediately upon delivery to [email protected]. If the Customer or their authorized representative signs the Bill of Lading (BOL) upon delivery without noting any damage, this will release the motor carrier from liability for any damages. It is therefore critical that any damage be documented on the BOL prior to signing.

  1. Pickup & Delivery:

All scheduled pick-up and delivery dates are subject to a three (3) day window for completion.

  1. Payment Terms:

If payment is made by check, it must be received within two (2) days following the delivery of the vehicle. ATP reserves the right to charge the Customer’s credit card on file for the full transport fee if the check is not received within the specified timeframe. A non-refundable three percent (3%) processing fee will apply to all credit card transactions, which is not included in the initial quote.

  1. Overweight & Personal Items:

ATP reserves the right to charge additional fees if the vehicle is overpacked with personal belongings. ATP assumes no liability for any personal items left inside the vehicle during transport.

  1. Vehicle Description & Modifications:

If the Customer inaccurately describes the vehicle or fails to disclose any relevant information regarding the vehicle’s size, weight, or modifications, the quoted price may be adjusted. ATP reserves the right to correct any quotes in the event of typographical or informational errors.

  1. Cancellation & Refund Policy:

A deposit of $250.00 (charged to the credit card on file) will be applied upon the vehicle’s pick-up, unless otherwise stated.

Cancellations within forty-eight (48) hours of the scheduled pick-up date will incur a cancellation fee equal to fifty percent (50%) of the total transport fee.

Cancellations made more than forty-eight (48) hours before the scheduled pick-up will incur a $200.00 cancellation fee.

If the Customer releases the vehicle to a carrier other than the one arranged by ATP, either intentionally or unintentionally, this will constitute an automatic cancellation, and cancellation fees will apply.

If ATP is unable to reach the Customer or any provided contact for vehicle pick-up, the order will be deemed canceled, and the Customer will be charged accordingly.

All cancellations must be submitted in writing. ATP does not accept or process cancellations made via telephone.

  1. Agreement to Terms:

By signing this agreement or otherwise engaging ATP’s services, the Customer acknowledges and agrees to the terms and conditions set forth herein.

 

Intellectual Property:

The Service and its original content, features and functionality are and will remain the exclusive property of Auto Transport Professionals and its licensors.

Links To Other Web Sites:

Our Service may contain links to third-party web sites or services that are not owned or controlled by Auto Transport Professionals.

Auto Transport Professionals has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Auto Transport Professionals shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Disclaimer:

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law:

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes:

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us:

If you have any questions about these Terms, please contact us.

Get a Free Quote

;