Auto Transport Professionals (ATP) Terms of Use

Last Updated: January 2025

Please read these Terms of Use (“Terms”, “Agreement”) carefully before using the https://autotransportprofessionals.com website (the “Service”) operated by Auto Transport Professionals (“ATP”, “us”, “we”, or “our”).

Your access to and use of the Service, including submission of information via our lead form, is conditioned on your acceptance of and compliance with these Terms. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Role and Responsibility

ATP acts solely as a broker in arranging vehicle transportation and does not engage in the physical transport of vehicles. ATP ensures that all motor carriers in its network meet Federal Motor Carrier Safety Administration (FMCSA) requirements, including maintaining valid cargo insurance coverage.

The motor carrier assigned for transport is solely responsible for the safe pick-up, transportation, and delivery of the vehicle and assumes liability for any damages incurred during transport. ATP is not liable for potential disputes arising from carrier insurance claims. The Customer remains responsible for the full transport fee in the event of damage caused by the motor carrier, irrespective of the status of any pending damage claims.

2. Payment Terms

• A deposit of twenty percent (20%) of the total transport fee will be charged to the Customer’s credit card on file at the time of vehicle pick-up unless otherwise stated.
• If payment is made by check, it must be received two (2) days prior to the delivery of the vehicle. ATP reserves the right to charge the Customer’s credit card on file for the full transport fee if the check is not received within the specified timeframe.
• A non-refundable processing fee of 2.7% applies to all credit card transactions and is not included in the initial quote.

3. Lead Form Submissions

• Information Accuracy: The Customer is responsible for providing accurate and complete information via the lead form, including vehicle details, pick-up and delivery addresses, and contact information. All quotes provided by ATP are based on the information submitted and are subject to change if inaccuracies or omissions are identified.
• Consent to Contact: By submitting the lead form, you consent to ATP contacting you via phone, email, or text, including automated systems, for service-related communications.

4. Cancellation Policy

• Within 48 Hours of Scheduled Pick-Up: A cancellation fee equal to twenty-five percent (25%) of the total transport fee will apply.
• More than 48 Hours Before Scheduled Pick-Up: A $95 cancellation fee will apply.
• Failure to Use ATP-Arranged Carrier: If the Customer releases the vehicle to a carrier other than the one arranged by ATP, this will constitute an automatic cancellation, and cancellation fees will apply.
• No Contact for Pick-Up: If ATP cannot reach the Customer or their designated contact for pick-up, the order will be deemed canceled, and cancellation fees will apply.

All cancellations must be submitted in writing. ATP does not accept or process cancellations made via telephone.

5. Customer Responsibilities

• Vehicle Inspection: The Customer or their authorized representative must inspect the vehicle and document any damage on the Bill of Lading (BOL) at both pick-up and delivery. Failure to properly note damage on the delivery BOL releases the motor carrier from liability for those damages.
• Accurate Vehicle Description: Vehicles must be accurately described, including size, weight, and modifications. Any inaccuracies may result in additional charges.
• Personal Items: Vehicles must not contain personal items exceeding 100 pounds. ATP assumes no liability for personal belongings left in the vehicle, and overpacking the vehicle may result in additional fees.

6. Privacy and Data Usage

ATP values your privacy. By submitting the lead form or using the Service, you acknowledge and agree to the following:

• Data Collection: ATP collects personal information, including but not limited to your name, email, phone number, and vehicle details, for the purpose of providing quotes and fulfilling your service requests.
• Third-Party Sharing: After booking confirmation, your information will be shared with motor carriers or other partners solely for the purpose of fulfilling your transport request.
• Marketing Communications: By submitting your information, you agree to receive service-related communications and marketing emails. You can unsubscribe at any time by clicking the link provided in our emails.
  For more information on how we handle your data, please review our Privacy Policy.

7. Scheduling and Timeframes

All pick-up and delivery dates are estimates and subject to a three (3) day window for completion. ATP is not liable for delays caused by weather, traffic, natural disasters, or other circumstances beyond its control.

8. Liability Limitation

ATP’s liability is limited to direct damages resulting from proven negligence in arranging the transport. ATP is not liable for incidental, indirect, special, or consequential damages, including but not limited to lost profits, delays caused by third-party carriers, or personal items left in the vehicle.

9. Jurisdiction and Venue

All legal actions, proceedings, or disputes arising out of or relating to these Terms shall be filed and held exclusively in the state courts located in Collier County, Florida, or the United States District Court for the Middle District of Florida, Fort Myers Division, as applicable. The Customer agrees to submit to the jurisdiction of these courts and acknowledges that they may be required to appear in person unless otherwise allowed by court rules.

10. Force Majeure

ATP shall not be held liable for failure or delay in fulfilling its obligations under these Terms due to events beyond its reasonable control, including but not limited to natural disasters, labor strikes, acts of terrorism, or government actions.

11. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of ATP and its licensors.

12. Disclaimer

The Service is provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Changes to These Terms

ATP reserves the right to modify or replace these Terms at its sole discretion. Material changes will be communicated at least 30 days before they take effect. By continuing to use the Service after changes become effective, you agree to the revised Terms.

14. Contact Us

If you have any questions about these Terms, please contact ATP at in**@au************************.com.