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MON – FRI: 9AM – 5PM | SAT: 9AM – 12PM | SUN: CLOSED
Privacy Policy
Last Updated: February 2026
1. Introduction
Auto Transport Professionals, LLC (“Auto Transport Professionals,” “ATP,” “we,” “us,” or “our”) operates the website located at https://autotransportprofessionals.com (the “Website” or the “Service”).
This Privacy Policy explains how we collect, use, store, disclose, and protect personal information obtained from individuals who visit or interact with our Website, submit information through our forms, communicate with us, or otherwise engage with our services. This Privacy Policy applies to customers, prospective customers, motor carriers, dispatchers, insurance agents, and other business contacts.
By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
2. Scope and Applicability
This Privacy Policy applies to information collected through:
This Privacy Policy does not apply to third-party websites, platforms, or services that may be linked from the Website.
Carrier-specific communications and SMS practices are further governed by the Carrier Communications Policy, which applies specifically to licensed motor carriers and their representatives.
3. Categories of Information We Collect
3.1 Information Collected From Customers
We may collect personal information from customers and prospective customers, including but not limited to:
3.2 Information Collected From Motor Carriers and Business Partners
We may collect information from motor carriers, dispatchers, and insurance agents, including:
3.3 Log and Technical Data
When you access the Website, we may automatically collect limited technical information such as IP address, browser type, device type, pages viewed, and timestamps. This information is used solely for security, operational integrity, and performance monitoring.
4. How We Use Information
We use collected information for the following purposes:
5. SMS, Telephone, and Electronic Communications
5.1 Consent to Communications
By submitting information through our Website or forms that include an SMS disclosure, you expressly consent to receive communications from ATP via telephone, email, and SMS, including communications sent using automated technology, for service-related purposes such as quotes, scheduling, order updates, and confirmations.
Consent to receive SMS messages is not a condition of any purchase or service. You may opt in to receive SMS messages by submitting a form on our Website that includes an SMS consent disclosure, such as the “Request Free Car Shipping Quotes” form or the Carrier Sign-Up Form.
5.2 SMS Compliance and The Campaign Registry (TCR)
All SMS campaigns conducted by ATP are registered with The Campaign Registry (TCR) and comply with applicable TCPA, CTIA, and carrier requirements.
Phone numbers collected through our Website forms are used exclusively for transactional and service-related messaging by Auto Transport Professionals. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Phone numbers collected for SMS purposes are shared only with our registered messaging service provider solely for the purpose of transmitting messages on ATP’s behalf.
5.3 Types of SMS Messages
Customers who opt in may receive SMS messages related to:
Carriers who opt in may receive SMS messages related to:
All messages sent under this campaign are transactional and operational in nature. ATP does not send promotional, advertising, or marketing SMS messages.
5.4 Message Frequency and Rates
Message frequency may vary depending on your service activity and interaction with ATP. Message and data rates may apply according to your mobile carrier’s plan.
5.5 Opt-Out and Help
You may opt out of SMS communications at any time by replying STOP to any message received from ATP. Opt-out requests are honored promptly and permanently unless you later re-consent.
For assistance, reply HELP to any message, or contact us at in**@au************************.com or (239) 259-8198.
5.6 SMS Consent Records
ATP maintains records of SMS consent for each recipient. Consent is collected at the time of form submission and is not transferred, sold, or shared with any third party for that third party’s own messaging or marketing purposes.
6. Phone Numbers and Communication Lines
ATP uses multiple telephone numbers for different purposes, including:
Numbers may be used for voice calls, SMS, or both, depending on the context in which they are provided and the consent granted.
7. Data Sharing and Disclosure
We may share personal information only under the following limited circumstances:
ATP does not sell, rent, or trade personal information, including phone numbers, to any third party for marketing or advertising purposes.
8. Data Retention and Deletion
Personal information is retained for as long as reasonably necessary to operate our business, maintain accurate records, comply with legal and regulatory obligations, enforce agreements, resolve disputes, protect against fraud or abuse, and support internal analytics, auditing, and operational continuity.
Unless a longer retention period is required or permitted by law, ATP may retain customer, carrier, and transactional data indefinitely in accordance with legitimate business purposes. Data may be anonymized, archived, or restricted from active use where appropriate.
9. Data Security
We employ commercially reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system can be guaranteed to be completely secure.
10. Children’s Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at in**@au************************.com, subject to legal and operational limitations.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.
13. Contact Information
If you have questions about this Privacy Policy, contact:
Auto Transport Professionals Email: in**@au************************.com Phone: (239) 259-8198