The option to cancel a shipping order is available at any time, at no cost and with no cancellation fee, as long as the order has not yet been dispatched to a Carrier. Our services are considered rendered when a Carrier is assigned to an order. The cancellation needs to be submitted in writing to dispatch@autotransportprofessionals.com per our Cancellation Policy. In the event you need to cancel and the truck carrier has been dispatched, you will forfeit your original deposit up to $175.00.