The option to cancel a shipping order is available at any time, at no cost and with no cancellation fee, as long as the order has not yet been dispatched to a Carrier. Our services are considered rendered when a Carrier is assigned to an order. The cancellation needs to be submitted in writing to per our Cancellation Policy. In the event you need to cancel and the truck carrier has been dispatched, you will forfeit your original deposit up to $175.00.