All of our carriers are fully ensured and have a deductible that will absorb the costs should damage occur during transit. It’s important to inspect your vehicle and make note of any damage upon receipt—not after! Take pictures, if possible, and obtain at least two estimates on what it would cost to repair the damage. You can then submit this information to the carrier who helped ship your car, with an ATTN to Claims. We can and will help you facilitate this process as much as possible. However, please note it is up to the carrier to honor or deny your claim.