/FAQs/
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How long does it typically take to transport a vehicle?

The time it takes to transport your vehicle varies based on several factors including total miles traveled. It can range from 1-2 days for short-haul transport and up to 7-10 days for cross-country transports. Once a truck carrier has been assigned we will provide the actual pickup day and time along with an estimated delivery [...]

By |February 16th, 2016|Comments Off on How long does it typically take to transport a vehicle?

Do you guarantee to deliver by the specified date?

Yes, we can guarantee a specific pickup and/or delivery dates. This guarantee will require additional fees to ensure the required dates are met. The majority of our transports are picked up and delivered in the window of times that our customers are willing to accept. If time is of the essence, we can deliver in [...]

By |February 15th, 2016|Comments Off on Do you guarantee to deliver by the specified date?

Can I request a 24-hour pickup?

Yes! While we typically recommend customers provide a 3-day window or more, we can expedite the service to a one-day pickup for an additional charge. However, keep in mind that picking up the vehicle does not necessarily mean it will be placed on the carrier that same day.

By |February 14th, 2016|Comments Off on Can I request a 24-hour pickup?

How do I pay for my shipment?

You may either pay a deposit before pickup by major credit card (Visa, MasterCard, or Discover) and pay the remaining balance COD to the driver upon deliver or pay the full amount before pickup and we will pay the driver.

By |February 13th, 2016|Comments Off on How do I pay for my shipment?

Are deposits required?

Not necessarily. Customers paying Cash On Delivery (COD) will be charged a small percentage by credit or debit card the day before pickup. Keep in mind if you are planning to pay COD, it must be done by cash, money order, or cashier’s check.

By |February 13th, 2016|Comments Off on Are deposits required?

Is Auto Transport Professionals a broker?

Yes. You won’t have to spend long hours in front of a computer or on the phone weeding through auto transport services and hoping they live up to the promises they make. Auto Transport Professionals works as your personal agent, contracting from a long list of professional US auto carriers with a strong reputation with [...]

By |February 11th, 2016|Comments Off on Is Auto Transport Professionals a broker?

How far ahead should I schedule my shipment?

It’s always important to plan ahead. We recommend contacting us to help you make plans 2-4 weeks prior to your first available ship date. When planning, always factor in a 3-4-day window for pickup. Should you have any questions, our agents are happy to answer them.

By |February 10th, 2016|Comments Off on How far ahead should I schedule my shipment?

Do you provide door-to-door pickup and delivery service?

Yes. We make it easy for your customers by only offering door-to-door pickup and delivery services. In the event you live in a gated community or in a rural area that is difficult for our carriers to maneuver, we will get as close to your door as safely and legally as possible.

By |February 9th, 2016|Comments Off on Do you provide door-to-door pickup and delivery service?

What’s the difference between open and closed transport?

Open transport is the most common vehicle shipping method. A vehicle on this is exposed to outside elements such as rain, sun, dust, etc. It is a safe and secure way of transporting your vehicle. New cars are delivered to dealers by open trailer. Enclosed transport is often desired for owners of collector cars and [...]

By |February 8th, 2016|Comments Off on What’s the difference between open and closed transport?

May I put a cover over my vehicle?

No, covers on vehicles in transit is not permitted by any auto transport service, as covering your vehicle while it is in transit is against the law. It also poses additional risks both to your vehicle and others on the road.

By |February 7th, 2016|Comments Off on May I put a cover over my vehicle?